Helpful and friendly staff. Extremely clean.
I just want to say thank you to Victor and the staff at the Pelham Pkway
facility for treating me like I mattered. I would recommend this facility.
Walked into the facility and was immediately greeted by Luis and tken through a verbal communication of the policies and procedures of Storage Post Pelham. Then I was taken to the prospective unit and given further information on the unit and workings of the facility. Luis was very helpful friendly. I highly recommend Storage Post for their cleanliness and ease of registration and of course the staff. A very beautiful facility.
I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience.
I initially booked a 7x10 space when the agent opened the unit it was tiny definitely not a 7x10. She was very helpful in finding me another unit, larger for the same price. I rented two. I came back 2 days later as I was doing a big move only one elevator was working we were unable to find any trolleys, we finally found one took a load up to the 4th floor but then the elevator shut down for the night it was 10 pm so half my personal items was lock in the building outside my unit . So how we had to come back 6 am the next morning to ensure my property was still there. I was told that once I was in the building i would be able to pack my unit. That was not the case.
Jaquelyn was very friendly and helpful! Highly recommend this location, it's also conveniently located to public transportation, food, and other services!
Storage Post Self Storage Pelham is a US Storage based in Pelham Manor, New York. Storage Post Self Storage Pelham is located at 858 Pelham Pkwy, Pelham, NY 10803, USA.
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